AMR Air Ambulance Now Provides Same-Day, Round-Trip Transports from California to Hawaii



(GREENWOOD VILLAGE, Colo.) – AMR Air Ambulance, a division of American Medical Response (AMR), becomes the first indirect air ambulance provider to offer what has traditionally been a two-day, round-trip transport from the U.S. mainland to Hawaii in one day. With the assistance of Aero Air’s pilots and fixed wing aircraft, AMR Air Ambulance’s crews transport patients to facilities on the West Coast more efficiently so they can receive the most immediate and appropriate level of care.

“The completion of our first mission from Maui to San Diego marked a new era in our ongoing commitment to provide safe, efficient and reliable medical transportation services throughout the nation and the world,” said John Paladino, executive director of AMR Air Ambulance. “Our partnership with Aero Air and the availability of its Challenger 601 aircraft and pilots expands our capabilities to transport patients over the Pacific Ocean. We are thrilled to offer this service to Hawaii and nearby islands like Guam and American Samoa.”

AMR Air Ambulance works with Aero Air to service all hospitals in Hawaii and transport patients to any facility in California, Oregon or Washington. Through the service, hospitals on the island are able to improve operational efficiency and enhance the delivery of care to patients. Meanwhile, patients are able to receive definitive or specialized care quickly.

AMR Air Ambulance’s critically-trained medical personnel accompany patients on aircraft that are equipped to provide intensive care and critical care services. Crew members are responsible for maintaining current patient treatment modalities – which can include advanced life support – and for providing life-saving care should an emergency arise.

While it is common to transport patients from the Hawaiian Islands to the mainland, the fees to keep long-range aircraft on the islands have made it challenging to provide expedited services. Smaller aircraft, while more cost-effective, only have two pilots and are not capable of offering same-day service due to the Federal Aviation Administration’s (FAA) flight, duty and rest regulations which combat pilot fatigue. According to the regulation, a two-pilot crew can only fly eight hours at a time and must have at least 10 hours of rest between shifts. An average round-trip flight from any major city in California to one of the larger Hawaiian Islands is between nine and 11 hours. As a result, crews have to spend the night in Hawaii before embarking on the return trip.

With Aero Air’s Challenger 601, a full ICU-capable aircraft, there are three pilots who are allowed up to 12 hours of flight time. While the FAA does not regulate the medical crews’ hours, AMR Air Ambulance follows the same standards and staffs trips accordingly. AMR Air Ambulance Hawaii also deploys its smaller planes to transfer patients from the smaller islands to the Big Island or Maui and works with AMR operations in Hawaii to coordinate efficient ground transportation.

AMR Air Ambulance has completed 13 of these trips since the beginning of 2017.

AMR Air Ambulance is an indirect air medical transport carrier that arranges and provides air medical transportation for critical care, advanced life support and basic life support patients. All flights are operated on dedicated medical aircraft by direct air carriers holding certificates issued under 14 C.F.R. Part 135. AMR Air Ambulance is fully accredited by the Commission on Accreditation of Medical Transport Systems and carries insurance that exceeds industry standards. The company is based at the Centennial Airport in Englewood, Colorado.
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About American Medical Response
American Medical Response, Inc., America’s leading provider of medical transportation, provides services in 40 states and the District of Columbia. More than 25,000 AMR paramedics, EMTs, RNs and other professionals work together to transport more than 4.4 million patients nationwide each year in critical, emergency and non-emergency situations. AMR, a subsidiary of Envision Healthcare Corporation (NYSE: EVHC), is headquartered in Greenwood Village, Colorado. For more information about AMR, visit and follow @AMR_Social on Twitter.

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